Contact Us

Have questions or ready to book an appointment? Our Calgary-based team at Direct Health Solutions is just a message or call away. Whether you need more information about our services, assistance with scheduling, or have specific healthcare inquiries, we’re here to provide the answers and support you need.

If you are an existing patient and would like to send us a secure message or document, please use the Patient Portal.
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FAQs

You don’t need a referral to request a house call. Simply contact us by phone or email, and we’ll arrange your appointment. A valid credit card is required prior to securing your appointment.

Our services cater to individuals of all ages seeking non-urgent medical care. Whether you have difficulty traveling to a clinic, prefer the comfort of your home, or need a medical provider who takes the time to address all your concerns, our house call services are designed for you.

Our services are not covered by provincial health care, necessitating direct billing to our clients. However, you may be reimbursed through extended health benefits, Health Spending Accounts (HSA), or claim medical expense tax credits from the Canada Revenue Agency (CRA).

We accept all major credit cards, including VISA, Mastercard, VISA debit, Mastercard debit, and American Express. E-transfers and checks are also accepted under certain conditions.

Nurse practitioners are advanced practice registered nurses who can independently diagnose and treat conditions, order tests, prescribe medications, and perform procedures. They work across various healthcare settings and specialize in areas like mental health, pain management, and geriatrics. In Alberta, they can work alongside or as an alternative to your family doctor.

Yes, nurse practitioners in Alberta are equipped with the education and experience to offer a range of services similar to those provided by family doctors. This includes diagnosing and treating conditions, prescribing medications, and managing overall patient care.

Our services fall outside the scope of provincial health care coverage in Alberta, as we offer personalized and convenient medical care directly at your location. This model of healthcare delivery is not currently funded by provincial health plans.

We primarily operate within Calgary and its surrounding areas. For services outside Calgary city limits, additional travel fees may apply.

Our medical house calls offer unparalleled convenience, personalized care, and the comfort of being treated in your own home. This is especially beneficial for those with mobility issues, busy schedules, or a preference for a more intimate healthcare setting.

We maintain high standards by employing experienced healthcare professionals and continuously updating our practices with the latest medical knowledge and technologies. Our focus on patient-centered care ensures a high-quality, personalized healthcare experience.

Need medical attention swiftly? We strive to accommodate your schedule with prompt service, offering next-day and even same-day appointments when available.

*Same day appointments are subject to an urgent care surcharge.

Our skilled healthcare professionals are equipped to manage a wide range of medical conditions, from routine health checks to more complex chronic disease management, right in the comfort of your home.

Consistency is key in healthcare. We make every effort to ensure you receive care from the same nurse practitioner for each visit, fostering a strong, trusting patient-provider relationship.

Your privacy is paramount. We adhere to strict confidentiality protocols and comply with all healthcare privacy laws to ensure your personal and medical information is securely protected.

Absolutely! Direct Health Solutions continually expands its offerings, providing a variety of services, products, and assessments that may not be immediately visible on our website. We’re committed to catering to the evolving healthcare needs of our clients.”

Interested in forming a partnership with DHS? We welcome collaborations that enhance healthcare delivery. Please contact us directly to discuss potential partnership opportunities and how we can work together to make a positive impact in healthcare.